Avenue du pont de Warche, 4 – 4960 Malmedy
Ouvert du mardi au samedi de 9h à 18h30
Tél : 0032 (0) 80 34 18 64 – Fax : 0032 (0) 80 34 18 65


« Quelles sont les modalités de paiement ? »

Nous acceptons tout paiement en liquide, par carte bancontact, carte maestro, master card, carte visa, chèque repas papier accor et lunch, chèque électronique accor (UNIQUEMENT).

« Est-possible d’encaisser les achats en facture ? »

Oui. Il vous suffit de le demander à votre passage à la caisse. Nous vous ferons une facture avec ou sans numéro de TVA.

« Existe-t-il un système de fidélisation ? Quelles en sont les modalités ? »

Une ristourne sur vos achats est possible à partir du moment où le montant de ceux-ci atteint 500 € en trois ans. Si vous pensez remplir cette condition, adressez-vous à la caissière qui vous soumettra le document adéquat à compléter.

« Vous cherchez un produit particulier qui n’est pas en rayon.  Que faire ? »

Contactez nous, nous ferons des recherches. N’hésitez pas à nous aider en apportant l’emballage, en précisant le nom du fournisseur ou toute autre information.

« Quelles sont les modalités de retour ou d’échange d’un produit ? »

Nous reprenons les produits dans leur état d’origine sur présentation du ticket de caisse.

« Est-il possible d’être livré à domicile ? »

Nous ne proposons pas de service de livraison. Cependant, nous pouvons exeptionellement envisager une livraison.

« Comment passer une commande au magasin ? »

Vous pouvez envoyer votre commande par mail, par fax, par téléphone ou en vous adressant à une vendeuse lors de votre passage.

Votre nom et numéro de téléphone nous permettront de vous contacter dès réception de votre commande (excepté pour les pains et viandes voir ci-dessous)


– pour les recevoir mardi, commandez avant vendredi de la semaine précédente

– pour les recevoir jeudi, commandez avant mardi midi de la même semaine


– pour les recevoir le jeudi, commandez avant mercredi


– pour les recevoir mardi, commandez jusque samedi 18h30 de la semaine précédente

– pour les recevoir jeudi, commandez jusque mardi 18h30 de la même semaine


Autres commandes : livraison en fonction du produit commandé soit par pièce (sans remise) soit par carton (remise de 5%).



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